Connection & Setup
Guides on router placement, red light issues, and initial setup steps after installation.
4 articles in this category
Router showing a red light — what it means and how to fix it
A solid or flashing red light on your Netfizz router usually means the fiber signal has been interrupted. Here is how to...
How to change your Wi-Fi name (SSID) and password
You can update your Wi-Fi network name and password in under 2 minutes through the Netfizz router portal or our mobile a...
Setting up your router for the first time after installation
Your technician pre-configures everything before leaving, but here is what to do if you need to set up the router yourse...
How to extend your Wi-Fi coverage to eliminate dead zones
If certain rooms in your home have weak or no Wi-Fi signal, here are your options — from repositioning your router to ad...